Main Article Content
Abstract
In today’s Information Technology (IT) world, the role of technology is increasing very rapidly day by day, which is also promoting the banking industry. Banking is the backbone of each and every business and Information Technology (IT) plays an important role. The role of Information Technology (IT) is changing swiftly day to day, which is also promoting the bank and financial institutions. Bank is one of the premier financial institutions which frequently explore use and benefits of Information Technology (IT) provided to customers through number of services. Mobile banking (m-banking) is a service that helps the customer to handle financials transaction or operations with the help of mobile device, Mobile devices include Smartphone, tablets, etc. Mobile banking introduce the use Smartphone or other devices to operate online banking transactions while distant away from your computer, laptop or any other device, such as transfer money from one account to another account, electricity bill payments, gas bill payments, recharge mobile, online shopping, etc.