Main Article Content
Abstract
This task entitled "Outcomes via Grievance Management Process as for Gail India Ltd.,Rajahmundry is conducted to consider the effectiveness of testing the procedure employed by Gail India LTD to assess the complainant's case. The key purpose of this analysis is to evaluate the efficacy of the dispute management framework of the company.. The optional purpose of this review is to apprehend the attentiveness level of the members about the claim taking charge of the company enterprise's instrument and to identify the satisfaction certificate for the enterprise's complaint management program.
Trying out housing is introduced when choosing data array checks. From 77, the large variety of population in the business, an example size of seventy five was omitted. The compiled reports are primarily dissected using the rate method and, as an illustration, Chi Square and Spearman Rank Correlation as statistical instruments to come up at a conclusion. From the findings of this inquiry, it is generally concluded that the grievance management protocol adopted by the contractor is practical and beneficial and suggestions for further development are provided.